We collect different types of information depending on how you interact with our platform. Some data you provide directly, while other information is gathered automatically through your use of our services.

Your data serves specific purposes that directly benefit your experience on our platform. We're pretty transparent about what happens with the information you share.

• Delivering core investment analysis services and generating personalized market insights based on your preferences
• Processing your webinar registrations and sending educational content you've subscribed to receive
• Maintaining platform security by monitoring for suspicious activities and preventing unauthorized access
• Improving our algorithms and analytics tools based on aggregated usage patterns
• Communicating important updates about your account, platform changes, or service announcements
• Providing customer support when you reach out through our help channels
• Complying with legal obligations under Thai financial regulations and international standards
• Conducting internal research to develop new features that enhance user experience

While we keep most of your information in-house, certain situations require us to share limited data with trusted partners. Here's when and why that happens.

All third-party partners sign confidentiality agreements and must comply with data protection standards equivalent to what we maintain internally. They can only access information necessary for their specific services and are prohibited from using your data for their own purposes.

Under Thailand's PDPA and international privacy frameworks, you have substantial control over your personal information. These aren't just theoretical rights – we've built actual processes to honor them.

Financial data requires serious protection. We've implemented multiple security layers to guard against unauthorized access, data breaches, and cyber threats.

• End-to-end encryption for all data transmission using industry-standard TLS protocols
• Encrypted storage of sensitive information using AES-256 encryption algorithms
• Multi-factor authentication options to strengthen account access security
• Regular security audits conducted by independent cybersecurity firms
• Firewall protection and intrusion detection systems monitoring network traffic
• Employee access controls limiting data exposure to authorized personnel only
• Automated backup systems ensuring data recovery capabilities if needed
• Secure development practices following OWASP security guidelines

Despite our best efforts, no online system is completely immune to security risks. If we detect any breach affecting your data, we'll notify you within 72 hours and provide clear information about what happened and steps you should take.

We don't keep your information forever. Different data types have different retention periods based on legal requirements and practical necessity.

When retention periods expire, we permanently delete data using secure deletion methods that prevent recovery. For account closures, you can request immediate deletion of non-legally-required data.

Like most modern platforms, we use cookies and similar technologies to make our service work properly and improve your experience. You have control over many of these.

You can manage cookie preferences through your browser settings or our cookie preference center accessible from your account dashboard. Disabling non-essential cookies may limit some platform features but won't prevent you from using core investment analysis tools.

Our primary servers are located in Thailand, but some of our service providers operate infrastructure in other countries. When data crosses borders, we ensure it remains protected.

We only transfer data to countries with adequate data protection standards or use contractual safeguards like Standard Contractual Clauses approved by relevant authorities. Our cloud providers maintain facilities in multiple regions, but all are bound by strict security requirements matching Thai PDPA standards.

Our investment analysis platform is designed for adults who can make informed financial decisions. We don't knowingly collect information from individuals under 18 years old.

If we discover that someone under 18 has created an account, we'll immediately delete their information and terminate the account. Parents or guardians who believe their child has provided us with personal information should contact us at [email protected], and we'll address it promptly.

Privacy regulations evolve, and our services change over time. When we update this policy, we'll notify you through email and display a prominent notice on our platform for at least 30 days.

Significant changes that affect how we handle your data will require your explicit consent before taking effect. Minor clarifications or updates that don't materially change our practices will be noted in the revision history at the bottom of this document.

We recommend reviewing this policy periodically, especially before sharing new types of information with us. The "Last Updated" date at the top shows when the most recent changes were made.

As a financial services platform operating in Thailand, we comply with multiple regulatory frameworks beyond just data protection laws.

• Personal Data Protection Act (PDPA) B.E. 2562 (2019) governing how Thai businesses handle personal data
• Electronic Transactions Act B.E. 2544 (2001) regulating digital commerce and communications
• Securities and Exchange Commission regulations for investment-related services
• Anti-Money Laundering requirements mandating customer identification procedures
• Bank of Thailand guidelines for financial data handling where applicable

We maintain documentation of our compliance efforts and cooperate with regulatory audits when required. Our legal team monitors changes in applicable laws and updates our practices accordingly.